Frequently Asked Questions


General Questions


FAQs for Nonprofit Organizations


General Questions:

What is the GoodGiving Guide Challenge?

The GoodGiving Guide Challenge is an online giving campaign designed to engage the entire community and to make charitable giving easy and fun. Now in its fifth year, the Challenge is a partnership between Blue Grass Community Foundation and Smiley Pete Publishing. The 2014 GoodGiving Guide Challenge raised over $1.77 million in partnership with 155 participating nonprofits in Central and Eastern Kentucky. In addition to receiving contributions from donors, nonprofits will also have the opportunity to compete for $5,000 endowment prizes made possible by Blue Grass Community Foundation and supportive donors.

How does it work?

Blue Grass Community Foundation and Smiley Pete Publishing will host the GoodGiving Guide Challenge beginning Friday, November 13 at 9:00 a.m and ending December 31 at 11:59. This event encourages charitable donations through our online giving platform, hosted by Razoo.

Razoo will provide toolkits, training sessions, outreach support, mass media and social media coverage to make it easy for all nonprofits to participate. Each participating organization will have an individualized web page to promote their cause.

Individuals will be able to donate money to the nonprofit organizations of their choice starting November 13 at 9:00 am. All donations are tax deductible and irrevocable. (Donations will not be refunded). Donors will receive a receipt for their gift. The nonprofit will receive contact information for each donor, unless the donor elects to remain anonymous.

The Razoo Foundation, a 501(c)(3) tax-exempt organization which permits donors to advise a re-granting of their donations to other IRS recognized qualifying 501(c)(3) organizations, will accept the gifts and will then re-grant the monies to the nonprofits selected by the donors.Final disbursement of all dollars raised will be made by Blue Grass Community Foundation.

Who is behind it?

The GoodGiving Guide Challenge is hosted by Razoo. Razoo is the industry leader in 24 hour giving days, with a crowdfunding platform built to serve all 501c3 nonprofits. Philanthropy is the core mission of Razoo, and the company is committed to creating opportunities to support nonprofits.

How much of the donation will go to the nonprofit?

During the the GoodGiving Guide Challenge event, the Razoo Foundation will retain 5.9% plus $0.30 per transaction for Razoo Foundation expenses and campaign costs (including credit card transaction costs). Donors have the option to cover these fees during the checkout process, allocating 100% of their intended donation to your nonprofit.

Is there a minimum or maximum donation?

The minimum donation for the GoodGiving Guide Challenge is $10. There is no maximum donation limit for the GoodGiving Guide Challenge.

Is there a limit to the amount an organization can receive?

There is no maximum amount an organization may receive for the GoodGiving Guide Challenge.

Do I need an account on Razoo to donate?

No, you do not need to create an account to make a donation. However, if you plan to give multiple times during the GoodGiving Guide Challenge, creating an account means you only have to enter your credit card information once. Your account also collects your tax receipts in one location and enables you to track your donation, review the charities your support and schedule future giving.

Can I donate to the GoodGiving Guide Challenge on my smart phone?

Yes – this site is mobile friendly! Simply visit BGgives.org on your smartphone to browse all the amazing nonprofits participating.

Can I make my donation early for the GoodGiving Guide Challenge?

Online donations made to participating nonprofits for the GoodGiving Guide Challenge this year will be counted from November 13th - December 31st.

Can I fundraise for my favorite nonprofit?

Yes! You can be a hero for the cause(s) you care about – we call these GoodGiving Guide Ambassadors! Alternatively, you can visit the Organization Page of any nonprofit listed on Razoo and click “Fundraise” to start the page creation process. Please note that in order to create a Fundraising Page you will be prompted to sign into your Razoo user account, or create one if you don’t already have an account.

When individuals donate for the GoodGiving Guide Challenge, who will receive their information?

As hosts of the GoodGiving Guide Challenge, Razoo, Blue Grass Community Foundation and Smiley Pete Publishing will also receive the information in order to send news and updates about the GoodGiving Guide Challenge 2015 and for future Challenges and related activities. We will not share your information with anyone else.


FAQs for Nonprofit Organizations

Who is able to participate?

Nonprofit 501(c)(3) tax-exempt organizations that serve Central and Eastern Kentucky are eligible to participate in the GoodGiving Guide Challenge.

Why should my organization participate?

  • Raise funds for your organization
  • Educate the public about your cause
  • Find and Cultivate new donors through the national conversation surrounding the day: media, advertisements, social media
  • Ability to empower your ambassadors to advocate and leverage their networks on your behalf
  • Reinvigorate lapsed donors
  • Convert check-writing donors to online donors

This campaign’s success will depend on our collective enthusiasm and implementation. We are asking nonprofit professionals, volunteers, businesses and citizens to bring their skills and experience to this effort.

What does my nonprofit need to do if selected to participate in the 2015 Challenge?

  • Register your nonprofit.
  • Create a landing page for your organization using the Razoo platform.
  • Broadcast your campaign's message using existing communication networks.
  • Utilize the GoodGiving Guide Challenge logo and other provided images and messages consistent with the branding guidelines.
  • Secure matching grants and prizes to entice donors to your group.
  • Recruit individuals and social organizations to be GoodGiving Guide Ambassadors for your organization.
  • Consider organizing an outreach event or community stunt to help further increase exposure for your organization.
  • Think outside the box, be engaged and have fun!!
  • For more tips, visit the Nonprofit Toolkit.

Is there a fee to participate?

There is no fee to Razoo to participate. All donations on BGgives.org are made to the Razoo Foundation, a 501(c)(3) tax-exempt organization which permits donors to advise a regranting of their donations to IRS 501(c)(3) organizations. 100% of your online charitable gift is receipted and advised for regrant to your chosen charity. Razoo Foundation will retain 5.9% plus $0.30 of each donation made during the GoodGiving Guide Challenge to cover platform and credit card fees.

How can an organization receive donations?

If you are already listed on Razoo.com, you don't need to do anything except make sure your nonprofit's profile and page is updated and motivating. If your nonprofit is not listed on Razoo when you do a search, please email Razoo, at for more information on how you can get listed. After the GoodGiving Guide Challenge, nonprofit’s will receive a check from the Community Foundation in mid-January.

Do you have video tutorials that explain the site and how it works?

Yes. You can view all our videos on our RazooGiving Training Video section of the Nonprofit Toolkit.

How will an organization know who has donated to them?

Organizations that have registered on Razoo can track donations in real time by logging-in to their Razoo account. Organizations will also receive an email notification for every donation. Nonprofits can download a detailed donation report at any time through their account to thank and follow-up with individual donors and tabulate donation value and number of donors. This .csv file can be used in Excel and is widely compatible with other spreadsheet applications.

Do I need to issue a tax receipt to my donors?

No, donations made through Razoo will be receipted from the Razoo Foundation. However, we do encourage you to send a thank you note to your donors letting them know how awesome they are!

How can I find out more about the GoodGiving Guide Challenge?

Stay tuned to this website for more information and detail as the event draws close. You can also follow us on Twitter https://twitter.com/GoodGivingGuide and "like" us on Facebook –www.facebook.com/ bgcf.org to stay updated. the GoodGiving Guide Challenge will be hosting training sessions for nonprofits to share tools, highlight matching grants and strategize together to make this day another one for the history books!

Razoo can modify any restrictions or conditions if, in the sole judgment of the Board of Directors, such restriction or condition becomes unnecessary, incapable of fulfillment or inconsistent with the charitable needs of the community. As such, Razoo reserves the right to deny or condition the distribution of prize grants if, in the judgment of its Board of Directors, such restriction or condition becomes necessary.